Refunds and Returns

Introduction

We want you to be fully satisfied with your purchase from Cheero's. If you are not satisfied, please read our policy below.

Return Policy

• Eligibility: Items must be returned within 30 days of delivery in their original condition and packaging.
• Non-Returnable Items: Custom-made or personalized items cannot be returned.
• Return Process: Contact us at info@cheeros.com to initiate a return. You will receive instructions on how to send your item back.

Refunds

• Process: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
• Method: Approved refunds will be processed to your original payment method within 7-10 business days.

Exchanges

We do not offer direct exchanges. Please return the item for a refund and place a new order for the desired product.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

Contact Us

For questions about our Refunds and Returns policy, please contact us at info@cheeros.com.